"I don't see a Plugins option in Customize."
Plugins are available on Claude Pro, Team, and Enterprise. Free plans don't see Plugins. Upgrade your Claude account, refresh, then try Customize → Plugins again.
"Adology isn't in the Connectors list."
After uploading the .zip, give Claude 20–30 seconds to register it, then refresh the Connectors panel. If it still doesn't appear, re-upload the .zip — the file may have been corrupted in download.
"Authorization fails when I click Connect."
Make sure you're signed into your Adology account in another tab first (dash.adologyai.com). The Connect flow needs an active session to issue the token. Then try Connect again.
"Connected but /adology commands aren't responding."
Open a brand-new chat (not a continuing conversation) — Claude only loads the plugin at chat start. Try /adology help to confirm it's reachable. Still stuck? Email james@adologyai.com.
"How do I update or uninstall?"
Customize → Plugins → Adology → Remove. Re-download the latest .zip from this page, then upload again to update. We push new skills weekly during the Explorer Program.
"Is my Adology data going through Anthropic?"
No. Claude calls the Adology API directly from your authorized session. Anthropic doesn't see your dashboards, items, or tokens. The plugin is just a registered tool definition.